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1. General provisions

1.1. This Agreement defines the conditions for the use by Users (Buyers) of the materials and services of the site http://farfacia.com/ (hereinafter referred to as the Site, website, online store).

1.2. This agreement, in accordance with Art. Art. 633, 641, and ch. 63 of the Civil Code of Ukraine is a public contract (offer) and is addressed to an indefinite circle of persons, regardless of status (individual, legal entity, individual entrepreneur), who wish to purchase goods in the online store of the website http://farfacia.com/. The sellers of the goods may be other third parties (not the Administration) who use the services of http://farfacia.com/ to sell their goods on the Internet. Information about such sellers is provided by the Administration at the request of the User (Buyer).

46.45 The seller of wholesale trade in perfumery and cosmetic products is FOP Lysenko Natalya Vasilievna

Registration number of the taxpayer’s account card and other obligatory payments: 3172621987

Place of business activity: Ukraine, 04053, Kyiv, st. Sich Riflemen, house 59

Data on the registration number of the single contribution payer: 10000000756134

1.3. Since this Agreement is a public offer, by accessing the materials of the Site, the User (Buyer) is considered to have acceded to this Agreement.

1.4. The Site Administration (the owner of http://farfacia.com/ and/or persons authorized by him) has the right to unilaterally change the terms of this Agreement at any time. A new or amended Agreement becomes valid after it is posted on the Site. If the User does not agree with the changes made, he is obliged to refuse access to the Site and stop using the materials and services of the Site.

1.5. The buyer agrees with this public offer in general and without reservations when placing an Order on the Site.

1.6. The Visitor (Buyer) agrees that all the terms of this User Agreement are clear to him and he accepts it completely and unconditionally.

2. Registration on the site

2.1. To form orders on the Site, the User (Buyer) can go through the registration procedure and enter the necessary data according to the questionnaire.

2.2. When registering on the Site, the User (Buyer) undertakes to provide reliable and accurate information about himself and his contact details, for the Site Administration to fulfill its obligations to the User (Buyer) and deliver the paid Goods to him.

2.3. During the registration process on the Site, the User (Buyer) indicates the login (his e-mail) and password, for the security for which he is responsible. The User (Buyer) undertakes not to disclose to third parties the login and password specified during registration, to store these data in a place inaccessible to outsiders. For all actions performed on his behalf, that is, using his login and password, the responsibility is solely the Buyer.

3. Privacy and Personal Data

3.1. Information provided by the User (Buyer) is confidential. The site administration uses information about the User (Buyer) for the purpose of fulfilling the Orders of the Visitor (Buyer) unless otherwise specified in this Agreement.

3.2. Filling out the registration form on the site http://farfacia.com/ The Visitor (Buyer) voluntarily agrees to the collection and processing of his personal data by the Site Administration with the following purpose: the data provided by the Visitor (Buyer) during registration on the Site will be used for processing Orders for the purchase of Goods, obtaining information about the Order, sending by telecommunication means of communication (by e-mail, mobile communication) advertising and special offers, information about promotions, sweepstakes or any other information about the activities of the Website http://farfacia.com/, for other commercial purposes.

3.3. For the purposes provided for in this paragraph, the Administration has the right to send letters, messages, and materials to the postal address, e-mail of the Visitor (Buyer), as well as send SMS messages, make calls to the number specified in the questionnaire, if necessary to fulfill the User’s order ( Buyer). The Administration has the right to record phone calls with the Visitor (Buyer) in order to improve the quality of service of the latter, to which the Visitor (Buyer) gives his unconditional consent.

3.4. The Visitor (Buyer) agrees to the use of cookie technology by the Administration. Cookies do not contain personal information and cannot in any way read the information of the Visitor’s (Buyer’s) hard drive. Cookies are used to improve the quality of the services provided, including quickly identifying the Visitor (Buyer); saving the settings of the Visitor (Buyer), his personal preferences, and tracking the state of the access session of the Visitor (Buyer), and his characteristic trends. The administration also uses cookies for advertising purposes, including managing ads on sites on the Internet. When the cookie technology is disabled by the Visitor (Buyer), the Administration does not guarantee the full performance of the website http://farfacia.com/ or some of its services.

3.5. The Buyer gives the Administration the right to process his personal data, including placing personal data in the Administration’s databases (without additional notice), storing data for life, accumulating, updating, and changing (as necessary). The Administration undertakes to ensure the protection of data from unauthorized access by third parties, not to distribute or transfer data to any third party (except for the transfer of data to related parties, commercial partners, persons authorized by the Administration to directly process data for these purposes, as well as to the mandatory request of the competent state organ).

3.6. In case of unwillingness to receive newsletters about promotions, new products, etc., the Visitor (Buyer) has the right to refuse it by sending a letter to the Administration and/or putting a corresponding mark in his personal account.

3.7. The Administration is not responsible for the content and accuracy of the information provided by the Visitor (Buyer) when registering on the website http://farfacia.com/ and placing an Order. The Visitor (Buyer) is responsible for the accuracy of the information specified during registration on the website and placing the Order and agrees to all risks associated with the unreliability of such information.

4. The procedure for placing orders, pricing, and exchange.

4.1. The Visitor (Buyer) can place an order on their own by clicking the “buy” and “place an order” buttons or by calling the phone number indicated at the top of the page. After placing the order, the buyer will be sent a notification about the confirmation of the order, to the contacts indicated when placing the order, and the availability of the goods or the expected date of receipt of the goods in case of their absence. When placing an order by phone, a notification is carried out by telephone.

4.2. In the absence of the goods indicated on the Site due to technical problems, as well as for other reasons beyond the control of the Administration, the specified order is canceled in whole or in part, and the Visitor (Buyer) is informed by sending him a notification.

4.3. By joining this Agreement and placing an order, the User (buyer) confirms that he is familiar with the sections of the Site “About Us”, and “Delivery and Payment”; agrees with them and understands them fully. The administration reserves the right to change the delivery time of the order with subsequent notification of the user.

4.4. The Visitor (Buyer) agrees that the price of the goods put into the “basket”, its assortment, and quantity, will be relevant only at the time of the formation of the “basket” and may change if the purchase has not been finalized by clicking the “buy” button, “checkout”.

4.5. The Visitor (Buyer) agrees that the Product purchased by him is not subject to exchange and return in the following cases:

4.5.1. More than 14 calendar days have passed since the purchase of the Goods;

4.5.2. 14 calendar days have not passed since the purchase of the Goods, but the Goods were in use, the integrity of the packaging and/or completeness was violated, there were no tags/price tags, etc.

– The goods are included in the list of goods that are not subject to return and exchange, in accordance with the Decree of the Cabinet of Ministers of Ukraine No. 172 dated March 19, 1994 (as amended) http://zakon4.rada.gov.ua/laws/show/172-94 -%D0%BF, namely:

  1. Food products, medicines, and products, sanitary items.
  2. Non-grocery goods:
  • photographic films, photographic plates, photographic paper
  • corset goods
  • perfumery and cosmetic products
  • feather-down products
  • baby toys soft
  • kids’ toys rubber inflatable
  • toothbrushes
  • mouthpieces
  • shaving machines
  • shaving brushes
  • combs, combs, and massage brushes
  • mutes (for wind musical instruments)
  • violin chin
  • gloves
  • fabrics
  • tulle-guard and lace fabrics
  • carpet products
  • underwear
  • bed sheets
  • hosiery
  • aerosol products
  • printed editions
  • linear and sheet metal-roll, pipe products, lumber, linear (skirting, casing), plate materials (fibreboard and chipboard, plywood), and glass, cut or cut to size specified by the buyer (customer)
  • audio, video cassettes, disks for laser reading and writing systems
  • natural and artificial hair products (wigs)
  • goods for newborns (diapers, nipples, feeding bottles, etc.)
  • tools for manicure, pedicure (scissors, nail files, etc.)
  • jewelry made of precious metals, gemstones, organogenic gemstones, and semi-precious stones

4.5.3. The Visitor (Buyer) refuses to provide photographic or video materials of defective and/or faulty goods in his opinion.

4.6. With this Agreement, the User (Buyer) confirms his awareness that only a new product that has not been in use and has no traces of use is subject to exchange or return: scratches, chips, abrasions, must be preserved: a complete set of goods, integrity and all components packaging, labels, factory markings and the Visitor (Buyer) has the original document confirming the purchase of the relevant Goods. Violation of any of these points reserves the right of the Administration to refuse the Visitor (Buyer) to exchange or return the goods.

4.7. When ordering goods on the website, the User (Buyer) confirms his consent to receive information about the production date, the shelf life of products in the format provided by the manufacturer’s brand, in particular, using the batch code printed on the product packaging or other manufacturer’s markings.

4.8. If the Visitor (Buyer) refuses the goods, the Administration returns to him the amount paid by the Buyer, except for the costs of the Seller for the delivery of the returned goods from the Buyer.

5. Limitation of liability of the Administration

5.1. The administration is not responsible for any errors, typos, and inaccuracies that may be found in the materials contained on this website. The Administration makes every effort to ensure the accuracy and reliability of the information provided on the website of the online store. All information and materials are provided “as is” without warranty of any kind, either express or implied.

5.2. The Administration is not responsible for the statements and opinions of the Visitors (Buyer) of the website, left as comments or reviews.

5.3. The Administration is not responsible for possible illegal actions of the Visitor (Buyer) in relation to third parties, or third parties in relation to the Visitor/Buyer.

5.4. The administration is not responsible for damage, loss, or expenses (real or possible) arising in connection with this website, its use, or its inability to use.

5.5. The Administration is not responsible for the loss by the User (Buyer) of the ability to access his account – an account on the website http://farfacia.com/ (loss of login, password, other information).

5.6. For the purposes of the foregoing, the Administration reserves the right to delete the information posted on the Site and take technical and legal measures to terminate access to the Online Store of Users (Buyers) who create problems in using the Online Store by other Visitors (Buyers), or Visitors (Buyers), violating the requirements of the Agreement.

5.7. Website administration incl. is not responsible for:

5.7.1. Delays or failures in the process of making a transaction due to force majeure, as well as any case of malfunctions in telecommunications, computer, electrical, and other related systems.

5.7.2. Actions of transfer systems, banks, payment systems, and delays associated with their work.

5.7.3. Proper functioning of the Site, if the Visitor (Buyer) does not have the necessary technical means to use it, and also does not bear any obligations to provide users with such means.

Exclusive rights
6.1. All objects available through the services of the Website http://farfacia.com/, including design elements, text, graphics, illustrations, videos, computer programs, databases, music, sounds, and other objects (hereinafter referred to as the content of the services), as well as any content posted on the website http://farfacia.com/ are objects of the exclusive rights of the Administration, Users, and other copyright holders.

6.2. The use of the content, as well as any other elements of the services, is possible only within the framework of the functionality offered by a particular service. No elements of the content of the services of the Website http://farfacia.com/, as well as any content posted on the services of the Website http://farfacia.com/, can be used in any other way without the prior permission/consent of the copyright holder. Using is meant, including reproduction, copying, processing, distribution on any basis, display in a frame, and so on. The exception is cases expressly provided for by the legislation of Ukraine. The use by the User of the elements of the content of the services, as well as any content for personal non-commercial use, is allowed provided that all signs of copyright protection, related rights, trademarks, other notices of authorship are preserved, the name (or pseudonym) of the author/title of the right holder is preserved unchanged, keeping the corresponding object unchanged. The exception is cases expressly provided for by the legislation of Ukraine.

6.3. For all questions regarding rights, as well as with other questions and suggestions, you can contact us by e-mail: info.nlysenko@gmail.com

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