Privacy Policy
Last updated: December 5, 2024
This Privacy Policy describes how Farfacia (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from d59pfw-fn.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
- Communicate with you,
- Provide or improve the Services,
- Comply with any applicable legal obligations,
- Enforce any applicable terms of service,
- Protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details: Name, address, phone number, and email.
- Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: Username, password, security questions, and other information used for account security purposes.
- Customer support information: Information you choose to include in communications with us, such as when sending a message through the Services.
Note: Some features of the Services may require you to directly provide us with certain information. Not providing this information may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include:
- Device information,
- Browser information,
- Information about your network connection,
- IP address,
- Other data about your interaction with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, such as:
- Vendors and service providers (e.g., Shopify),
- Payment processors for payment and order fulfillment,
- Marketing and analytics providers via tracking technologies (e.g., cookies, pixels).
How We Use Your Personal Information
We use your personal information for purposes such as:
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Providing Products and Services:
- Processing payments,
- Fulfilling orders,
- Creating and managing accounts,
- Facilitating returns, exchanges, and account security.
-
Marketing and Advertising:
- Sending promotional communications via email, text, or mail,
- Tailoring Services and advertisements.
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Security and Fraud Prevention:
- Investigating fraudulent or malicious activities.
-
Communicating with You and Improving Services:
- Offering customer support and optimizing our services.
Cookies
We use cookies to:
- Enhance and improve the Site,
- Remember preferences and actions,
- Run analytics,
- Support advertising efforts.
Visit Shopify's Cookies Policy for more details.
How We Disclose Personal Information
We may disclose personal information to:
- Vendors and service providers (e.g., IT, payment processors),
- Business and marketing partners,
- Affiliates,
- Legal and regulatory authorities, as required.
Your Rights
Depending on your location, you may have rights such as:
- Accessing personal information,
- Deleting data,
- Correcting inaccuracies,
- Opting out of specific data uses (e.g., marketing).
For exercising your rights or filing complaints, please contact us using the details below.
Children's Data
The Services are not intended for use by children. If you are a parent or guardian of a child who has provided personal information, please contact us to request deletion.
International Users
Your personal information may be transferred, stored, and processed outside your country. If your data is transferred out of Europe, recognized transfer mechanisms like Standard Contractual Clauses will apply.
Contact
If you have questions about our privacy practices or wish to exercise your rights, contact us via email at [support email address].