Terms & Conditions

We Thank you for choosing Farfacia for your beauty and skincare needs. By using our website, products, and subscription services, you will be agreeing to the following Terms of Service

1. General Information
1.1 The Terms of Service mentioned on this page govern your access and use of Farfacia’s website, products, and subscription services.
1.2 By accessing our website and it's sub-pages or by making a purchase, you will be agreeing to these Terms of Service and any additional policies mentioned herein, including our Privacy Policy.
1.3 Farfacia reserves the right to modify these terms at any time without prior notice. Any and all changes will be posted on this page with the updated date. Continued use of our services post the date of update will be considered as an acceptance of the new terms.

2. Eligibility
2.1 You must be at least 16-18 years old or have the permission of a parent or legal guardian to use this website and make purchases.
2.2 By creating an account or placing an order, you represent that the information provided is accurate and complete.

3. Product Information
3.1 All previous, current and upcoming product descriptions, images, and pricing are subject to change without notice.
3.2 We strive for accuracy but do not guarantee that product descriptions or other content are error-free.
3.3 Products made available on our website or sent via the subscription model are explicitly meant for personal use and not for resale or commercial distribution.
3.4 Availability of products is subject to change, and Farfacia reserves the right to limit quantities or discontinue any of the listed items at any given time.

4. Subscription Services
4.1 Subscription Enrolment: By enrolling in our subscription service, you agree to receive recurring deliveries of the selected product(s) at the frequency specified during checkout.
4.2 Billing: Subscriptions are billed on a recurring basis. By signing up, you authorise us to charge your payment method at the interval stated for your subscription.
4.3 Cancellation: You may cancel your subscription at any time by logging into your account or contacting our customer service. Cancellation requests must be submitted at least 48 hours before your next billing cycle to avoid being charged.
4.4 Modifications: You may modify your subscription plan, including frequency or product selection, through your account settings or by contacting customer service.
4.5 Trial Subscriptions: If a free or discounted trial is offered, you must cancel before the trial period ends to avoid charges for the next billing cycle.

5. Pricing and Payments
5.1 All prices are listed in U.S. dollars (USD) and are subject to change without notice.
5.2 Payment must be made in full at the time of purchase or subscription renewal. Accepted payment methods include major credit cards, debit cards, and [other payment methods, if applicable].
5.3 Taxes and shipping fees are calculated during checkout and are your responsibility to pay.
5.4 In the event of a payment failure, we reserve the right to suspend or cancel your subscription or order.
5.5 Discounts, promotions, or special offers may be subject to additional terms and cannot be combined unless explicitly stated.

6. Shipping and Returns
6.1 Shipping: Orders are processed and shipped within 1-2 business days. Estimated delivery times may vary based on the location and preferred shipping method. For more information visit our Shipping Policy Page.
6.2 Returns: We accept returns for unused and unopened products within (TBD) days of delivery. To initiate a return, please contact our customer service at (Support email address)
6.3 Refunds: Refunds for eligible returns will be issued to the original payment method within (TBD) business days. Shipping fees are non-refundable.
6.4 Damaged or Defective Items: If your product arrives damaged or defective, please contact us within (TBD) days of receipt for a replacement or refund.

7. Intellectual Property
7.1 All content on our website, including text, images, logos, and designs, is the intellectual property of Farfacia and protected by applicable laws.
7.2 Unauthorised use of our intellectual property is prohibited.

8. Limitation of Liability
8.1 To the fullest extent permitted by law, Farfacia is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services.
8.2 Farfacia does not guarantee that the use of our products will meet your individual expectations. Results may vary.
8.3 Farfacia is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, transportation disruptions, or supplier delays.

9. Dispute Resolution
9.1 Any disputes arising from these Terms of Service or your use of our services will first be addressed through good faith negotiations.
9.2 If a resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
9.3 Arbitration will take place in the United States, and each party is responsible for their own legal fees.

10. Termination
10.1 Farfacia reserves the right to terminate or suspend your account, subscription, or access to our services at any time, with or without notice, for the following reasons:
• Violation of these Terms of Service.
• Suspected fraudulent or unauthorised activity.
• Non-payment or repeated payment failures.
• Behaviour that Farfacia deems harmful, abusive, or inappropriate.
10.2 In the event of termination, any pending orders or subscriptions will be cancelled, and applicable refunds will be issued as per our refund policy.

11. User Accounts
11.1 You are fully and solely responsible for maintaining the confidentiality of your account information and password.
11.2 In the event of an unauthorised access or use of your account you agree to report is to us immediately.
11.3 Farfacia reserves the right to suspend or terminate accounts for violation of these terms or suspected fraudulent activity.

12. Governing Law
12.1 These Terms of Service are governed by the laws currently upheld by the United States and any regulatory change by the government will result in a change to these terms without prior notice.
12.2 Any disputes not subject to arbitration will be resolved exclusively in the national, state or county courts of the United States.

13. Accessibility
13.1 Farfacia is and will remain committed towards ensuring our website and services are accessible to all users without discrimination(unless we detected malicious behaviour on our site, which will result in an IP band). If you require assistance or alternative formats of these Terms of Service, please contact us at (support email address).

14. Contact Us
For inquiries or questions regarding these Terms of Service, please contact us at:
Email: website@farfacia.com
Phone: +1 (855) 690-0099

Note: By using our website and services, you officially acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Farfacia!